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March 2020 newsletter

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Hi, there
There is no denying that COVID-19 is affecting us all and our businesses. Therefore, in March, we at IsOn24 decided to focus on the Takeout orders. We chose takeout orders for mainly two reasons -
  1. Whether pickup or delivery, it does not involve as much customer foot traffic.
  2. You can run this with relatively tight staffing and other resources.
The bottom line is that we have to persevere through this black swan event.
Here are your March updates:

New Content

Check out the latest blog post about maximizing your takeout orders revenue - Let's setup Takeout calls
Let's setup takeout calls

Important Feature Updates

Check out the new and improved Training & Support section in the IsOn24 app. Onboarding new staff will be a breeze. Now you can -
  • Easily watch bite-sized videos that explain how IsOn24 features work.
  • Find answers to how-to questions in the Care blog here.
  • Schedule live training

Did You Know?

You can directly create New Reservations, Inquiries, or Bookings in the IsOn24 app using any phone, tablet, or computer. Here are the benefits -

For Catering or Event Bookings

  • Quickly generate professional quotes on the spot and get them approved either via Text message or on paper.
  • Manage your bookings on an intuitive Bookings calendar available on every device.
  • Easily record all the back and forth conversations with customers and your staff about every booking, using the built-in Instant messaging and Staff notes features.

For Inquiries & Reservations

  • Never again lose an in-person Inquiry, or it's contact information. 
  • It takes only half-a-minute to create a new Inquiry in the IsOn24 app, and once established, all the usual automation kicks in. 
  • The customer will get a link to your menus and packages, and your manager will get alerted as usual to follow up.
If you have any questions, we are here to answer them.

Sincerely,
The IsOn24 team
www.IsOn24.com/care
IsOn24 - The Automated Restaurant Assistant - Smart | Instant | 24x7
www.IsOn24.com

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