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Secure Your IsOn24 Account

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Secure Your IsOn24 Account

It is important to keep your IsOn24 account secure to prevent unauthorized use. Here are a few steps to protect your account.


Create a strong password.

Your password should be at least ten and preferably 14 characters long (see below to learn more)

  • Make sure you do not reuse passwords between accounts.
  • Use a password manager to help manage multiple passwords.
  • Change your password regularly.


Control who has access to your IsOn24 account

  • Share the IsOn24 account with only trusted employees.
  • Keep your devices with the IsOn24 app secure and away from unauthorized users.
  • Change the password after an employee leaves.


Control the apps you connect to the IsOn24 account.

  • You can connect IsOn24 with thousands of apps via Zapier.
  • Before connecting, make sure that you trust the app.
  • Disconnect any apps that you no longer use.


Use up-to-date technology

Ensure you use the most up-to-date version of your computer and phone operating systems, browsers, and applications.


Protect yourself online

  • Use a VPN or secure WiFi hotspots.
  • Ensure that the certificates presented by websites you visit are correct and match what you expect.

Why you should use a long password

What does it mean these days to have a strong passphrase? A jumble of hard-to-remember characters is less effective than a longer but easier-to-remember password. The longer, the better.

A 14-character password using uppercase and lowercase letters can be millions of times more complex than an 8-character passphrase that includes symbols and digits:

Passphrase A:

8 characters long

95 possible letters, digits, and symbols: 958 = 6.634 x 1015

Passphrase B:

14 characters long

52 possible upper/lowercase letters: 5214 = 1.057 x 1024

Result: Passphrase B is 159 million times more complex!

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